Doorstep Vehicle Servicing
Mobile car servicing at your home
Doorstep Vehicle Servicing is a mobile vehicle servicing company for private drivers. A technician comes to your car or van. The usual price is £162.50 + VAT (£195 inc VAT) per vehicle. Nothing is taken when you book. Pay by bank transfer, card machine or cash when we arrive.
Who this is for
This page is for a private customer with a car or van. You might want the service on your drive, at home, or in a work car park. You do not need a trade account.
If you look after company vehicles, a fleet, or cars for a dealer, the business page explains trade accounts, sites and reminders.
How a booking works
Start with the registration, then enter the make and model. Both are required. Then add your name, phone number and the address where the vehicle will be.
Pick a day and an arrival time. A green day has plenty of times, an amber day has only a few left, and a grey day is full. Bookings open from the next day, including Saturday and Sunday when a technician is working, so the oil and filter can be collected that morning.
Putting your email address on the booking opens an account for you. You sign back in with a link sent to that email. There is no password. From there you can see earlier services and your invoices.
How the visit works
The technicians are trained. The oil meets the manufacturer's requirements. We are VAT registered, and the service book is stamped.
We come to the vehicle at home, at work, or on the street if there is no drive. Tarps are put down so oil is not spilled on a drive or a garden. Outside the areas we cover, a £45 call-out is added. It is not charged when more than three vehicles are booked on the same day, at the same time and at the same location. Travel time is added only for addresses outside the area, from the technician's home, using Google Maps. The job goes to the closest technician who is free, and a time still shows if any technician can take it.
While you are choosing a time, that space is held for 10 minutes so someone else cannot take the same technician. If another technician is free, that time can still be booked.
What you pay
The service is £162.50 + VAT (£195 inc VAT) per vehicle. Nothing is taken on the website. Pay by bank transfer, card machine or cash when we arrive.
Parts are ordered for the registration, make and model you enter. If those details are wrong and you do not tell us at least 48 hours before the appointment, the visit is still charged and the correct vehicle has to be booked again.
Questions people ask
How much does a mobile car service cost?
The usual price is £162.50 + VAT (£195 inc VAT) per vehicle. It is the same price to begin with, whatever the car or van. Nothing is taken when you book. Pay by bank transfer, card machine or cash when we arrive.
Where do you service the car?
At home, at work, on the street if there is no drive, or another address you give. It needs to be inside the postcode areas we cover, unless you accept the call-out charge shown before you pay. We put tarps down so oil is not spilled on a drive or a garden.
When do I pay?
Nothing is taken on the website. Pay by bank transfer, card machine or cash when we arrive.
How soon can I book a mobile service?
From the next day, including Saturday and Sunday when a technician is working. Not the same day. That gives time for the oil and filter to be ordered and collected before the technician arrives.
What does the service include?
The technician confirms the registration, drains the engine oil, replaces the oil filter, refills the oil and checks the level, checks coolant, brake fluid and screenwash, inspects the brakes, tyres, lights and wipers, resets the service indicator and records any advisories.
Do you look the vehicle up?
Not at the moment. You enter the registration, make and model yourself, and both the make and the model are required before the booking continues. A registration check will be added back when it is available.
What if the registration is wrong?
Parts are ordered for the registration, make and model you enter. If those details are wrong and you do not tell us at least 48 hours before the appointment, the visit is still charged and the correct vehicle has to be booked again.
Do you cover my postcode?
You enter the address when you book. If it is outside the postcode areas we cover that day, a call-out charge is added. The charge is not added when more than three vehicles are booked together. The price is shown before you pay.
Can I book more than one vehicle?
Yes. Add each registration in the same booking. Each vehicle is priced separately. Booking more than three vehicles together removes the call-out charge if the address is outside the usual area.